Recharge & Refund Policy
Last updated: April 7, 2026.
1. Billing Mode
- Balance uses pay-as-you-go billing.
- Current recharge conversion is
1R = 1 USD. - Pricing may change with upstream cost fluctuations. Always follow the latest platform notice.
2. Recharge Methods
- You can purchase based on personal usage via direct contact, or join the WeChat group for purchase support.
- Redeem codes can be applied in
Wallet Management. - Standard self-service top-up entry may be provided later, subject to live product availability.
3. Service Scope And Redeem Code Usage
- The service is not offered to users in Mainland China. It is intended only for global users outside Mainland China and for projects or products serving markets outside Mainland China.
- If your product or service targets markets outside Mainland China, collaboration is welcome.
- We also provide customized support for OPCs (one-person companies), with flexible support based on business scenario, target market, product stage, and actual needs.
- Redeem codes are only valid for business or product scenarios within the scope described above. Please ensure they are used only within compliant scenarios.
- Any risk, liability, or consequence arising from misuse, use outside the permitted scope, or violation of applicable laws remains solely the user's responsibility.
- Once a redeem code is redeemed, activated, or used, you are deemed to have read, understood, and agreed to the relevant site agreements, rules, and notes.
4. Refund Notes
- Refund requests are submitted through support channels and reviewed manually.
- Consumed quota is generally non-refundable.
- Final refund outcome follows current platform policy and review result.
5. Invoice Status
- Invoices are not available yet.
- Support is expected after June 2026. Final launch timing follows official announcements.